Request Data Deletion

Email a deletion request

This opens a pre-filled email to support@aisegment.me. If it does not open, send us an email with the subject “Data deletion request”. You can make requests to see or correct your information in the same way.

We may ask you to confirm the request from the email address involved, so that nobody else can delete or access your data. We aim to complete requests within 30 days and will confirm by email when we have finished.

We delete your enquiry and contact details from our inbox and records, and ask our service providers to do the same where relevant.

If you have been a client, the law may require us to keep some records, such as invoices and tax records, for a set period. If this applies, we will tell you what we are keeping and why, and we will delete it when the period ends.

To stop analytics, use “Cookie settings” in the footer. Analytics data is not linked to your name, so we usually cannot find it from your email address. Our Offlex app stores your data only on your phone, so deleting chats inside the app or uninstalling it removes that data. Read the Offlex privacy policy.